- TEMPERATURE
In summer : 26o - 27o C
In winter : 20o - 21o C
- HUMIDITY
45%, RH.7
- GENERAL PLANNING
- Cost
- AMF Bowling full package
- Facilities
- Cooling system
- Heating system
- Ventilation
- Snack bar
- Locker room
- Office
- Toilet
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- Subsidiary Cost
- Houseball
- Pro shop
- Souvenirs
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- Fund
- Cash
- Bank Loan
- Marketing Programs
- Action Plan
To keep the potentional and regular customers, "action plan" will be much useful for customer satisfaction. Here are recommendations:
- Staff training
- Special program
- club member system - housewife club, student club, etc.
- award program - prize, discounts, bonus points, etc.
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- Customer Management
- Information - names, addresses, birth dates, family members, bowling averages, equipment purchases, personal preferences, frequency of visits, employment information
- Communication - newsletter, direct mail, tele-marketing, etc.
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- Promotional Programs
- Ad in newspaper, magazine, TV
- Give away
- Shuttle bus service
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